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Service · Dallas–Fort Worth

Managed Detection & Response

A tool can flag an attack at 2am. Someone still has to get up and stop it.

MDR pairs continuous threat detection with a team that actually moves when something fires. Most businesses fall into the second half of that: a tool spots ransomware staging at 2 a.m., dutifully logs it, and drops the note in an inbox nobody opens until morning. Topping closes that gap. We detect across your endpoints, identity, and cloud, and we contain threats by hand under a written SLA.

What MDR covers

Managed Detection and Response is the active end of cybersecurity. Detection here means watching behavior across your whole environment in real time. It goes past matching known virus signatures to recognize the shape of an attack in progress: a process spawning suspicious children, credentials being dumped, files encrypting in bulk, a login from a location that makes no sense.

Response is the part that matters when minutes count. Once a threat is confirmed, MDR acts on it: isolating the affected device from the network, killing malicious processes, disabling compromised accounts, and stopping the spread before one infected laptop turns into a company-wide ransomware event. Then it records exactly what happened and what was done about it.

What's included

Inside the engagement

Behavioral threat detection

Analysis that catches new and fileless attacks by how they behave, across endpoints, identity, and cloud workloads, well beyond what signature matching alone would see.

Active containment

Confirmed threats get isolated and shut down before they spread. We quarantine the host, kill the processes, and disable the accounts, then and there.

Human-led investigation

Analysts confirm what is real, scope the blast radius, and decide the response. That judgment is the part automation alone cannot provide.

Ransomware & lateral-movement defense

Specific focus on the techniques behind the most damaging breaches: privilege escalation, lateral movement, and bulk encryption.

24/7 coverage

Threats do not keep business hours. Detection and response run continuously, including overnight and on holidays.

Incident reporting & root cause

Clear after-action documentation of what happened, what was contained, and what to fix so it does not recur.

What you get

The outcomes you can hold us to

Breaches stopped at one machine

Active isolation turns a would-be enterprise ransomware event into a single quarantined laptop and a quiet morning.

Response time in writing

A P1 critical incident draws a 15-minute response and an engineer engaged within the hour, governed by an SLA with service credits if we miss.

Fewer 3 a.m. surprises

Round-the-clock coverage means a threat is met the moment it happens, long before it would surface days later in a costly forensic engagement.

Evidence for insurers and auditors

Documented detection and response satisfies the active-defense expectations now built into cyber-insurance policies and security frameworks.

Who it's for

MDR is for organizations that have moved past wondering whether they will be targeted and started planning for when. It fits businesses holding sensitive data, those with cyber-insurance policies that now require active response capability, and any Dallas-area team that cannot afford to discover a breach a week after it started. It pairs naturally with our SOC service for full security-operations coverage.

Frequently asked questions

What is the difference between MDR and antivirus or EDR?
Antivirus blocks known malware. EDR is a smarter tool that detects suspicious behavior on a device. MDR adds the missing piece: a human team that monitors those tools 24/7, investigates what they flag, and actively responds. That last part is what software alone cannot do.
Does MDR slow down our computers or interrupt our staff?
No. The detection agent runs quietly in the background. Your team only feels MDR when it prevents a real incident; day to day, it is invisible to normal work.
How quickly do you respond to a confirmed threat?
Our SLA defines it: a P1 critical incident gets a 15-minute response with an engineer engaged within the hour. Containment of a confirmed threat begins immediately, and we credit your account if we miss a target.
Do we still need backups and other controls if we have MDR?
Yes. MDR is one strong layer, and good security runs in layers. Tested backups, email security, patching, and access controls all still matter. MDR sits on top of them as the active-response layer and works alongside the rest.

Related

Ready to put Managed Detection & Response to work?

Start with a free 30-minute scope review. We'll work out what you need and what it costs, then put the service level in writing.