A Dallas specialty-clinic group contained a ransomware attempt, restored from clean backups, and came out with a posture that can defend itself.
The result
The situation
A specialty-clinic group inherited an aging IT setup: flat networking, inconsistent backups, and no real detection. Then a phishing email turned into an attempted ransomware deployment, which is exactly how clinics are getting hit now.
They reached Topping mid-incident with one question: how bad is it, and how fast can we be safe.
The work
Triaged and contained the incident first: isolated affected endpoints, cut lateral movement, and confirmed the blast radius before doing anything else.
Restored impacted systems from verified, immutable backups, so recovery came straight from clean data.
Deployed managed detection & response (MDR) across every endpoint so the next attempt is caught in minutes, not days.
Segmented the network and enforced multi-factor authentication and email security to close the entry path.
Ran security-awareness training so the staff who got phished know how to spot and report the next one.
“We thought a backup was a backup until we needed one. Topping proved ours, got us running, and made sure the door we got hit through is closed.”
Operations director, specialty-clinic group (illustrative)
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